Small Business Server Support in Cranleigh Surrey UK
Mitchells Online are Providers of business IT support services to small and medium
sized business in Surrey and Northeast Hampshire.
Our services can be provided on an ad-hoc basis, or you may opt for an annual IT
support agreement.
Most small to medium sized companies simply can't justify a full-time
Computer Expert or IT person on the payroll.
Here's the good news...You don't need one! We can provide you with a "Virtual
IT Department" at a fraction of the cost of employing even a junior IT Person! No
more hanging-on in never-ending phone queues on premium rate lines... Your business
can have:
- Software problems solving
- Computers repair and ongoing maintenance
- Email & Internet Set-up Installation and maintaining Networks
- Advice on hardware and software purchases
- Integrating new computers with existing hardware
- Selecting, and installing new software applications
- Lost Data recovery
- Website Design & Updates
- Customer & Client Database Design
- Digital Publishing on CD or Web
- Custom-built PCs and Servers
- PC health-checks and virus checks
- GAP Analysis- an audit of your computer & Web set-up
When you need help…
Where do you turn to when things go wrong, or if you need help with your computer
related problems? It's not generally possible to get support on all of the above
items from one source.
Generally, companies specialize in web design, or
databases, or selling or repairing PCs. Mitchells Online is quite unique in that
it can provide expertise across most computing related areas, from hardware and
networks through to software or the Internet.
"Invisible Man" IT Support
Our "Invisible Man" Service is available to customers
who have a support agreement with us and who have internet access via broadband.
This service allows us within a few seconds to be on the desktop on any PC on your
network to solve problems or walk your users through solving issues for themselves.
Microsoft Specialists
We have extensive experience if the installation,
maintenance and support of the following Microsoft technologies and products:
- Microsoft Windows Server 2000/2003
- Microsoft Exchange 2000/2003 Server
- Microsoft ISA Server
- Microsoft Small Business Server 2000/2003
- Windows XP Professional/Home Edition
- Windows 2000 Professional
- Windows 98/Millenium
- Office 97/2000/XP/2003/2007
How Would You Like Your Business to Get Support?
We can either offer you a no-commitment, on-demand
call-out service to solve problems for you, or we can provide ongoing Annual Support
Agreement based services, where you can place all your computer, software and Internet
issues in our hands to solve for you.
We will work closely with you to define your computing
needs, develop a phased program to implement solutions then be on-hand as a resource
to support your business and your users.
Annual IT Support Agreements
Here is a real alternative to having an in-house IT
Person.. Outsource it to a firm that has broad experience of working with companies
just like yours, and solving their computing and Internet problems... Now,
with one dedicated account manager, you can solve all your computer, database, software,
internet and document problems.
We offer three levels of Support agreements for Small
to Medium Sized Companies. These Agreement provide you with both On Site and Telephone/Email
computer, network and Software support for your business and your users.
What's Provided :
- On-site or off-site support of Your Computers,
Servers, Network and Internet Connection
- Your Email
- Your Software, Printers and Scanners
- General Help & Advice
- Database Marketing Support and Email Marketing
Programs
- If you wish, your Website development and
Promotion
- Database Development
- I.T. Software Asset Management (License Tracking)
In Addition, each Quarter, customers of our Contract
Business Call services also receive a Gap analysis report as part of their service.
GAP Analysis
Each Quarter, customers of our Share-IT
Services receive a GAP analysis report as part of their service. This report, which
can also be purchased as a stand-alone service, is an independent view, by Mitchells
Online of your company's Computing and Internet set-up.
We audit your company's computing set-up, its use
of technology for business automation and its internet presence, then we produce
you a written report outlining where your business stands, and how it could improve
its use of the technology available. A typical GAP analysis looks at, and
makes recommendations in the following areas: Computer Hardware Network and server
set-up Connection to the Internet & World Wide Web. Computer Operating Systems.
Application Programs & versions Email capabilities Website (if any) layout, style
usability Success of finding your website on key search engines Use of databases
for business automation
We also provide budgetary figures for what it would
cost your company to implement our firm's various recommendations. The choice is
then yours to act on it.. or sleep on it.
Call us NOW.. so you can focus on your business, and
we can take away your computing problems.
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